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PART 1: OVERVIEW OF THE KINGSTON HEALTHCARE TECHNOLOGIES DIGITAL HEALTHCARE ECOSYSTEM
What are the core solutions of Kingston Healthcare Technologies' digital healthcare ecosystem?
Kingston Healthcare Technologies' digital healthcare ecosystem in Vietnam features a comprehensive, one-touch integrated health check solution that fluidly connects smart measurement hardware with a cloud data platform. The ecosystem comprises two core hardware solutions:
- Medi-Kiosk Smart Health Check-up Station: An automated, interactive kiosk designed for independent health screenings in public spaces, hospitals, clinics, corporate offices, and residential areas.
- Medi-Case Smart Medical Suitcase: A compact smart medical suitcase designed specifically for the family-doctor home healthcare model and for mobile healthcare.
These hardware solutions are fully integrated with the Doctor Portal through Kingston's proprietary Telemedicine system. This enables the digitization and real-time storage of vital signs data, while supporting immediate remote consultations with physicians.
*All data storage and processing comply with Vietnam’s Government Decree No. 356/2025/ND-CP on Personal Data Protection.
What problems does Kingston's digital healthcare solution solve for healthcare organizations and businesses in Vietnam?
In the Vietnamese market, Kingston's solution directly addresses three critical challenges inherent in traditional healthcare models:
- Optimizing the initial screening process: Reduces the workload of healthcare staff through 100% automation of vital-sign measurement steps (height, weight, blood pressure, SpO2, ECG) guided by an intuitive touchscreen.
- Digitizing medical data without discrepancies: Completely eliminates manual data-entry errors by automatically collecting data from dedicated medical sensors and syncing it directly to HIS/PACS cloud management systems, the organization's data repository or electronic medical records (EMR).
- Narrowing geographical gaps: Thanks to an integrated Teleconsultation system connected through a dedicated software gateway, patients in remote areas or at home can establish a high-quality online video connection with frontline specialists, while vital-sign data is transmitted in real time during the call.
Which customer segments are Kingston Healthcare Technologies' solutions suitable for?
Kingston's ecosystem is designed to be flexible so that it suits many different deployment models, including:
- Hospitals and clinics: Supporting initial screening and reducing the workload of reception desks and nursing teams.
- Enterprises and industrial parks: Organizing periodic health checkups for staff right at the office or factory.
- Residential areas and apartment buildings: Providing regular health monitoring services for residents.
- Commune and ward health stations and community organizations: Expanding access to quality healthcare services in areas with limited resources.
What sets Kingston Healthcare Technologies apart from other healthcare kiosk solutions on the market?
Kingston focuses on three core values that create this difference:
- Comprehensive, accurate measurement: Integrating multiple dedicated medical sensors in a single device rather than stopping at administrative functions such as code scanning or queue-number issuing.
- Seamless data connectivity: Syncing directly with the Doctor Portal and the Telemedicine system so that health data can be used immediately for remote consultations.
- A support team in Vietnam: Consulting, installation, training and technical support provided directly, without depending on foreign intermediaries.
PART 2: MEDI-KIOSK SMART HEALTH CHECKUP STATION
What health indicators can the Medi-Kiosk Smart Health Checkup Station measure and analyze?
The Medi-Kiosk is a premium, interactive, automated medical station designed for periodic and comprehensive tracking of a wide range of health indicators, including:
- Anthropometric indicators: Height (measured by a high-precision ultrasonic sensor), weight, body mass index (BMI).
- Body composition: In-depth analysis through a sensor system measuring fat, muscle, bone and water indices.
- Basic vital signs: Blood pressure, heart rate, blood oxygen saturation (SpO2), and body temperature.
- In-depth functional tests: ECG electrocardiogram (supporting 6/12-lead configurations suitable for in-depth cardiovascular screening).
- Integrated dedicated modules: A blood lipid (cholesterol) monitoring system, a blood glucose meter and an electronic stethoscope.
- Peripherals and identification: An integrated payment/invoicing system, together with a barcode scanner and a smart card reader to identify users/patients.
What are the physical specifications and safe operating conditions of the seated Medi-Kiosk?
The standard configuration of the Medi-Kiosk strictly adheres to the following technical and environmental specifications:
- Operating power supply: 110~220V AC (frequency 50Hz/60Hz).
- Unit weight: 130 kg (ensuring solid stability and resistance to shaking while users operate the device).
- Overall dimensions: Width 800 mm × Depth 1080 mm × Height 2300 mm.
- Operating environmental conditions: Temperature from 0℃ to 40℃; humidity from 25% to 90%.
- Transport and storage conditions: Temperature from -20℃ to 55℃; humidity from 15% to 93% (non-condensing at 40℃).
- Grounding standard: The device must be connected to a standard protective grounding system to eliminate leakage current, thereby protecting both users and the internal I/O relay boards.
- Safety recommendation: The device must be placed in a dry, level location, away from damp environments or water sources, to prevent the risk of short circuits or damage to the electronic components and the internal IO Relay system.
Which spaces is the Medi-Kiosk station suitable for installation in?
Medi-Kiosk is designed to operate reliably in many different types of spaces, including:
- Waiting lobbies of hospitals, clinics and medical centers.
- Lobbies of corporate offices, factories and industrial parks.
- Shopping malls, pharmacy chains and gyms.
- Commune and ward health stations and community activity venues.
With standardized dimensions and operating conditions, Medi-Kiosk can be installed quickly without complex site renovation.
How is the data measured by Medi-Kiosk stored, and who has access to it?
All health indicators collected from Medi-Kiosk are encrypted and synced directly to Kingston's cloud data management platform, which connects to the Doctor Portal, the HIS/PACS system or the electronic medical records (EMR) of the deploying organization.
- Only authorized users, doctors or administrators can access personal data.
- Data storage and processing comply with the Government's Decree No. 356/2025/ND-CP on personal data protection.
PART 3: IN-DEPTH EXPLORATION OF THE MEDI-CASE SMART HEALTH CHECKUP SUITCASE
What is the hardware structure of the Medi-Case?
The Kingston Medi-Case mobile health checkup system is optimized for maximum mobility, featuring a portable suitcase design with an integrated, ruggedized central control panel. The core hardware specifications include:
- Packaged dimensions: Length 42 cm x Width 28 cm x Height 73 cm.
- Weight of the case itself: 1.55 KG (ultra-light and easy to carry by hand).
- Central control panel: Equipped with a large 11-inch touchscreen running on the intuitive, smooth Android 13 operating system.
- Diverse connectivity protocols: Integrated Wi-Fi, high-performance Bluetooth and a USB-C data port.
- Power supply: Uses fast-charging technology and 65W power delivery through a standard Type-C port.
Which healthcare operating models is Medi-Case suitable for?
Medi-Case is developed specifically for highly mobile healthcare models, including:
- Family doctors and home visits (home healthcare): Bringing a full set of measurement devices right to the patient.
- Mobile healthcare: Serving health checkup missions in remote areas or areas without a fixed healthcare facility.
- Community and corporate health checkup events: Rapid deployment at multiple locations without fixed infrastructure.
Does Medi-Case require a continuous Internet connection to operate?
Medi-Case can still take measurements and temporarily store data even without a network connection. Once the device is reconnected to Wi-Fi, all data is automatically synced to the cloud management system and the Doctor Portal, ensuring no interruption or data loss during mobile checkups.
PART 4: DEPLOYMENT, WARRANTY AND TECHNICAL SUPPORT
How does the deployment process for a Medi-Kiosk or Medi-Case station work?
Kingston accompanies customers through a deployment process consisting of the following main steps:
- Survey and consultation: Assessing actual needs, the installation space and usage objectives.
- Proposing a suitable configuration: Selecting measurement modules and features that match the budget and scale.
- System installation and connection: Installing the device and connecting it to the Doctor Portal / existing data systems.
- Operational training: Guiding staff on how to use the system and leverage data effectively.
- Handover and post-deployment support: Long-term accompaniment throughout the operating process.
What are Kingston's warranty and technical support policies?
Kingston devices are covered by warranty according to the standards of each product line, accompanied by support services:
- Remote technical support via hotline/Zalo throughout the usage period.
- On-site technical support at the installation location when necessary.
- Software updates and periodic sensor calibration to ensure the accuracy of the device.
For details of the warranty period and terms applicable to each product, please contact Kingston's sales team directly.
If the device has a problem during use, who should I contact?
Customers can contact Kingston's support team via the hotline, Zalo or Messenger provided on the website so that issues are received and handled quickly. In many cases, the technical team can help diagnose and resolve the problem remotely before on-site personnel need to be dispatched.
PART 5: COST, BUSINESS PARTNERSHIP AND DATA SECURITY
How is the investment cost for Medi-Kiosk or Medi-Case calculated?
The investment cost depends on the configuration, the measurement modules selected and the deployment model (outright purchase or equipment leasing partnership). Please contact Kingston's sales team for a survey of your specific needs and the most suitable quotation.
Does Kingston support business partnership or distribution agency arrangements?
Yes. Kingston Healthcare Technologies always welcomes opportunities for business partnership, distribution agency and joint deployment of solutions in localities, healthcare organizations and enterprises. Please contact us directly to discuss a suitable partnership model in detail.
Is the health data of users collected through the device kept secure?
Medical data security is a top priority in the design of Kingston's ecosystem:
- Data is encrypted during transmission and while stored on the cloud system.
- An access-permission mechanism is applied; only authorized personnel can view personal data.
- Compliance with Vietnamese laws on personal data protection, including Decree No. 356/2025/ND-CP.
Haven't found the answer you need?
Kingston Healthcare Technologies' consulting team is always ready to support you directly on products, deployment and business partnership.